Terri Hiskey, Vice President of Product Marketing for Manufacturing at Epicor Software
Look around, and the manufacturing industry is brimming with examples of firms that are bringing the latest technological developments to their factory floors. Their goal? To improve processes, increase automation levels, and facilitate future business growth.
A case in point is the manufacturing giant Siemens, which has used automation to reduce the rollout time of new products by a third. Another example is global autoparts manufacturer Hirotec, which has used cloud-based analytics and IoT to reduce system inspection times by 100 percent—a move that has helped the company avoid a painful $361 per-second bill for downtime during manual inspections.
Inspiring innovation
It’s outcomes such as these that are inspiring other manufacturers to implement Internet of Things (IoT) technologies into their production environments. In fact, according to recent research from Epicor, 69 percent of manufacturers believe their industry is on the verge of large scale IoT adoption or is at least at an experimental level.
All this indicates the sector is entering an exciting period of change, where manufacturers seize on digital innovation and transformation opportunities. Indeed, the same Epicor research shows us that manufacturers are increasingly embracing technology. 79 percent already have sensors on their machines, and 42 percent are using IoT technology to control and work with robots. In addition to making manufacturers more agile and more responsive, such technologies can also enable smaller firms to compete against much larger players, as Epicor customer SouthCo has shown.
Like many emerging trends, willingness to adopt and get to grips with IoT varies across geographic regions. Despite the hype, a surprising 44 percent of global manufacturers have still either never heard of IoT or know little about it. This rises to 57 percent in EMEA, where the pace of adoption is much lower compared to Asia Pacific, where the thirst for new technology is much higher. Just 27 percent of manufacturers in APAC are unaware or poorly informed about IoT.

Counting the gains
However, where IoT is put to work—with production robots that can send and receive data, or perhaps the use of RFID technology to connect shipments with factory equipment—not every manufacturer is finding it easy to measure the gains enabled by these technology implementations.
Research tells us that IoT technology itself can be challenging to implement, and that its impact can be hard to quantify. In fact, around three-quarters (72 percent) of manufacturers surveyed by Epicor in the research above, say they are yet to measure any real return on their IoT investments to date.
This, it seems, is the harsh reality of IoT. Yes, connected technology is putting the spotlight back on manufacturing. Yes, it’s making the factories of the future possible, today. And yes, there are outstanding examples of manufacturers transforming their operations as a result. Yet many firms within the manufacturing community are struggling to justify their spend on all of this new technology.
IoT and ERP—the perfect pairing
By default, the IoT involves capturing a huge amount of data—from the production line through to the wider supply chain. If the IoT is to truly bring value to an organization, this data needs to be captured and analyzed via an effective enterprise resource planning (ERP) solution. Afterall, a return-on-investment figure can’t be calculated if outcomes cannot be measured.
Using ERP technology alongside IoT solutions is becoming increasingly accepted among manufacturers as a way of addressing this particular challenge. Many are starting to recognize the importance of placing an ERP system at the heart of their smart factories because it means that centralized monitoring becomes possible, accurate data can be collected, informed decisions can be made, and improvements can be measured.
As we move further into 2019, we can expect to see switched-on manufacturers continue to shift towards using intelligent cloud-based ERP solutions to justify their IoT investments. This will enable them to continue to take advantage of new opportunities, to optimize processes, and to remain agile. All through the powerful combination of IoT and ERP.
Manufacturing is certainly back—gone are the days of dirty or dingy factories. Gone is the high use of manual labour and blue screens. Instead, we are entering an Industry 4.0 world where manufacturing is increasingly digital. In this world, ERP software combined with smart factory technology will be the perfect pairing.
To find out more about how you can use ERP to measure the ROI from your IoT investments, get in touch via the Epicor website. If you’d like to benchmark your tech investments and subsequent business growth levels against other manufacturers in your region, view the Global Growth Index.
The research was conducted by Morar Consulting on behalf of Epicor in December 2017. The research questioned 2,200 manufacturing business decision makers and employees in businesses in 14 countries across the globe.
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