For Jodie and Martial Wallen, investing in training is viewed as part of building a business capable of maintaining high standards, supporting staff development and preparing for the future.
At Papakura-based Wallen Concreting, that approach has extended across much of the team. Sons Jake and Sam, Martial, and team member James have all completed BCITO’s Concrete Placing and Finishing qualification. Jake’s wife, Celine, is also completing the qualification while supporting the company’s office operations.
Jodie says the investment contributes to both stronger industry standards and stronger business capability, with the company now operating with a highly qualified team able to work independently across a range of site conditions.
“Gaining a qualification is an essential investment in professionalism, pride, and the value of being a skilled concrete placer. Having a fully qualified team also gives your company a clear competitive advantage over others in the industry,” Jodie says.
“We believe this is important because we hope that, in the near future, concrete contractors in New Zealand will be required to hold formal qualifications to carry out concrete work, to lift standards across the industry.”
For some team members, completing the qualification has also formally recognised experience and knowledge already developed through years working within the business.
“The qualification did not necessarily introduce new skills, but it reinforced the importance of completing work correctly and to a high standard. It has also given our team a strong sense of pride and achievement,” Jodie says.
Training within the business also extends beyond onsite work. Celine supports administration, job bookings and concrete ordering, while Sam’s fiancée Kaitlyn works across health and safety, administration, social media and advertising. Both women also spend time onsite to build practical experience alongside office responsibilities.
Jodie says neither came from a construction background, but both have adapted quickly while developing broader understanding of how the business operates.
“With the involvement of the girls in the team, it has significantly reduced the pressure on me managing all of the administration while also being on-site assisting with the concrete work,” Jodie says.
Jodie continues to work full-time within the business, focusing largely on supporting and training staff. Looking ahead, she and Martial hope to step back gradually while remaining confident in the team’s capability.
“We are confident in doing this, as our team is well trained, competent, and capable of running jobs independently when required,” Jodie says. “This allows us the flexibility to take time away when needed, knowing the work will continue to be delivered to a high standard.”
The company’s focus on training and development was recognised in 2023 when Wallen Concreting received the BCITO and New Zealand Concrete Contractors Association Supreme Winner award.